Our Privacy Policy

Effective Date: [2024 Nov. 30]

At Japan Tourism (referred to as "we," "our," or "the Company"), we are committed to protecting the privacy of our users ("you" or "users"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our activity reservation platform.

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1. Information We Collect

We collect the following types of information to facilitate your bookings and enhance our services:

a. Information You Provide When Making a Reservation

• Name

• Contact information (e.g., phone number, email address)

• Payment details (e.g., credit card information)

• Booking details (e.g., date, time, number of participants)

b. Automatically Collected Information

• IP address, device information, browser type, and usage data when you access our website or app.

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2. How We Use Your Information

We use the information we collect for the following purposes:

1. To manage and confirm your reservations

2. To process payments and issue receipts

3. To share reservation details with the activity provider

4. To provide customer support and resolve issues

5. To improve our services and offer tailored marketing (with opt-out options)

6. To comply with legal and regulatory requirements

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3. Sharing Your Information

We may share your information with:

1. Activity Providers:

   • Your name, contact details, and reservation information are shared with the activity provider to confirm and facilitate your booking.

2. Service Providers:

   • Third-party services for payment processing, customer support, or analytics, bound by confidentiality agreements.

3. Legal Obligations:

   • When required by law or to protect our rights, your safety, or the safety of others.

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4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

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5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction.

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6. Your Rights

You have the following rights regarding your personal information:

1. Access and Update: Request access to or correction of your personal information.

2. Data Deletion: Request the deletion of your personal data, subject to legal requirements.

3. Opt-Out: Unsubscribe from marketing communications.

To exercise your rights, contact us at [info@japan-tourism.co.jp].

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7. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be communicated through our website or app, and the revised policy will indicate the "Effective Date."

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8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

GEON Support
Email: info@japan-tourism.co.jp
Website: https://www.goen-network.com/